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Buyer’s Guide

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Buyer's Guide
Charges/ MOQ/ Lead Time
Sample
Private Label Programme
Washing Instruction
Buyer's Guide

How to order

Drop an email with all your requirements to sales@livertex.com to get your free quote.

You can send your logo in many different types of formats. Logos sent in vector formats are preferred. File types such as Adobe Illustrator, Corel Draw, JPEG, GIF, and tiff are acceptable. The logo you send should be actual size or larger, with a resolution of at 300 dpi is preferable.


For good colour printing

Your artwork might look good on a computer screen may not look good when printed. Colors on one monitor will look different than they will on another. More importantly, there is no guarantee that a color will look the same on your monitor and in a screen print.

If you need your printing or embroidery to match an exact color proofread. We required you to send us the original printed graphic and indicating all the spot colors in PMS to avoid any discrepancy.


Identify fonts

If you know the name of the font used in the text of your logo please include it. There are thousands of type styles and it can be difficult to determine which of them your organization has chosen. Identifying the font ahead of time can avoid time consuming delays.


Terms & conditions

“We” means Livertex Industries (M) Sdn Bhd in the followings.

Price quoted is subject to stock fabric availability and may change without prior notice. We reserve the right to hold the order until payment in full has been received.

We the right to decide color part of the fabric and revise the price if necessary at any time.

Price quoted is exclusive of delivery charges and GST/VAT wherever applicable.

A tolerance of +/- 5% on measurement, weight and +/- 6% of shrinkage should be allowed.


Trademarked logos

We reserve the right to require written notice from an authorized employee granting permission to reproduce the certain trademarked logos. We will not be held liable for unauthorized use of logos


Cancellation or changing an order

If you need to cancel an order, you are advised to contact our customer service. Please include the order number of that you would like to cancel to ensure accuracy.

If you have already completed an order and wish to add item and quantity to your order, you will need to cancel your initial order and place a new order.

Please note that, if your order has processed, you may not be able to cancel or modify it.


Return policy

All returns must be authorised, Keep in mind that customized items cannot be return or exchanged for reason other than defects in material or workmanship and/or order processing errors. Unauthorized returns will not be accepted.

Charges/ MOQ/ Lead Time
All you need to know before placing a custom order.


  1. Size
    • No minimum order on any size
  2. Fabric & colour
    • A minimum order of 300-600 pieces (depends on t-shirt types) and turnaround time of 2-5 weeks. No minimum order if using our stock fabric.
  3. Style
    • USD 20-60 is required for each style. Turnaround time for actual sample is 1-5 weeks depending on fabric availability.
  4. Custom colour for knitted collar & cuff
    • Minimum order for each type
      • Solid single colour weaving : 600 pieces.
      • Striped & jacquard weaving : from 1500 pieces depending on number of colours and usage.
    • Turnaround time is 5-8 weeks.
  5. Develop new fabric
    • Should the customer wish to develop a new fabric weave, a minimum order of 3000-5000 pieces is required with a turnaround time of 5-8 weeks.
  6. Printing services
    • Charges apply depending on logo size, number of colour etc.
      • Embroidery
      • Screen Printing
      • Heat Transfer
      • Sublimation
Sample

Every effort is made to ensure that you are happy with your order. We will start producing the order only after you have previewed and confirmed the sample.

We offer a quick and friendly service and normally it takes about  3-7 working days from receiving your artwork, depending on the size, color and fabric of the order. The sampling charge applies for order less than USD 5000 in single shipment.

Please arrange your own sample pick up at the following address.

7, JALAN BUDI TENGAH 1

TAMAN WAWASAN PERINDUSTRIAN

83000 BATU PAHAT, JOHOR

MALAYSIA

If you do not have account with shipping companies such as FedEx, TNT etc., we can send the sample directly to your designated address.

All freight charges are at your own cost.

Private Label Programme

Digital Heat Transfer Label
A minimum order of 100 pieces with at least a dozen per size is required. This service is provided for all orders that we take. There is a printing cost of USD 0.40 per piece in addition to the cost of the garment.

Woven Loop Label
A minimum order of 600 pieces is required with an additional cost of USD 0.20 per piece for this option . You can also make a bulk order and we will take care of the stock for you. In this case, you can order any quantity as you like to sew/print your own label. The process takes 2-3 weeks to manufacture to the day we receive your logo.

Washing Instruction

100% COTTON

Things to watch out during washing

  • Avoid using detergents that contain optical brightener or bleach.
  • Avoid rubbing the T-shirt while washing.
  • Always remember to dilute the fabric softener in water first.
  • Avoid direct contact of fabric softener with garments.
  • If there are symbol on the label, follow them closely, especially in the drying process.
  • You can iron the T-shirt when they wrinkled.

 

POLYESTER

Things to watch out during washing

  • Avoid scrubbing the T-shirt while washing.
  • Avoid using chlorine bleach as it might cause discolouration.
  • Avoid tumble drying.
  • Avoid using steam. Use a cold iron to iron it.

Notice

QUALITY POLICY
To enhance customer satisfaction, we are committed to continually improve our quality management system.

Actual colors may vary from the color on your screen due to monitor color restrictions.

Terms & Conditions

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Copyright © 2018 Livertex Industries (M) Sdn. Bhd. (323093-H). All rights reserved.

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